FAQ

Use our online design tool or contact our team with your ideas—we’ll help bring them to life.

All of our neon signs support the dimming function. You can choose the models with dimming options that can be controlled by a remote control or an application program.

Production usually takes 3–5 business days, followed by shipping (3–10 days depending on location).

Absolutely! We ship internationally to ensure every customer gets their custom neon.

Each sign comes with an easy installation kit and instructions.

Since each sign is custom-made, we generally don't accept returns. But if there’s a defect, contact us for a solution.

Reach out via email or live chat. Our support team is ready to assist 24/7.