FAQ
Do you ship overseas?
Yes, we offer worldwide shipping to bring your custom neon signs anywhere.
How can I design my own neon sign?
Use our online design tool or contact our team with your ideas-we' ll help bring them to life.
How long does it take to make a custom neon sign?
Production usually takes 3-5 business days, followed by shipping (3-10 days depending on location).
How do I install my neon sign?
Each sign comes with an easy installation kit and instructions.
Does the neon sign have a dimming function?
All of our neon signs support the dimming function. You can choose the models with dimming options that can be controlled by a remote control or an application program.
Can I return or exchange the custom neon sign I ordered?
Since each sign is custom-made, we generally don't accept returns. But if there's a defect, contact us for a solution.
Do you have any other questions?
Reach out via email or live chat. Our support team is ready to assist 24/7.
